Privacy Policy

Last Updated: June 18, 2026

Musemora respects your privacy and is committed to protecting the personal information you provide when you visit our website, make a purchase, contact us, or otherwise interact with our services.

This Privacy Policy explains how DEWBERRY IT ANALYTICS LLC, operating as Musemora (“we,” “us,” or “our”), collects, uses, discloses, protects, and retains personal information.

It also explains your privacy choices and rights, including rights that may be available to residents of certain U.S. states.

Musemora currently sells and ships products exclusively within the United States.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Musemora is an online retail store operated by:

Business Name: DEWBERRY IT ANALYTICS LLC
Store Name: Musemora
Business Address: 825 EASTERN BYPASS, Richmond, KY 40475, US
Privacy & Customer Support Email: support@musemora.com
Support Hours: Monday - Friday: 9:00 AM - 5:00 PM ET

Questions or requests regarding this Privacy Policy or your personal information should be sent to support@musemora.com.

2. Information We Collect

The information we collect depends on how you interact with our website and services.

We may collect information that you provide directly to us, information generated through your use of our website, and information provided by service providers involved in operating our store.

Information You Provide

When you place an order, contact us, submit a form, or otherwise interact with Musemora, we may collect information such as:

• Name;

• Email address;

• Billing address;

• Shipping address;

• Telephone number when provided or required for order delivery;

• Order information;

• Products purchased;

• Product preferences and selections;

• Customer support communications;

• Return or refund information;

• Information voluntarily submitted through forms on our website.

We ask customers to provide only information reasonably necessary for the relevant transaction, service, or request.

3. Order and Transaction Information

When you purchase a product, we collect information necessary to process and fulfill your order.

This may include:

• Order number;

• Products ordered;

• Product size, color, quantity, and other selections;

• Order value;

• Discounts applied;

• Shipping method;

• Shipping destination;

• Transaction status;

• Payment status;

• Fulfillment information;

• Tracking information;

• Return and refund records.

We use this information to process purchases, fulfill orders, provide customer support, prevent fraud, maintain business records, and comply with applicable legal obligations.

4. Payment Information

Payments may be processed by third-party payment processors.

Depending on the payment method you choose, your payment provider may collect information such as your payment card details, billing information, and transaction information.

We do not encourage customers to send full credit card numbers, bank account information, passwords, or other sensitive payment credentials to us by email or through our contact forms.

Payment information handled by third-party payment processors is subject to those providers' privacy, security, and data-handling practices.

5. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, log files, and similar technologies.

This information may include:

• IP address;

• Browser type;

• Device type;

• Operating system;

• Referring website or source;

• Pages viewed;

• Products viewed;

• Approximate location derived from IP address;

• Date and time of visits;

• Website interactions;

• Shopping cart activity;

• Session information;

• Cookie or device identifiers;

• Advertising or analytics identifiers where applicable.

We may use this information to operate our website, understand website performance, improve the shopping experience, detect security issues, measure marketing effectiveness, and maintain our services.

6. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including to:

• Process and fulfill orders;

• Confirm purchases;

• Process payments;

• Produce applicable print-on-demand products;

• Arrange shipping and delivery;

• Provide order and tracking updates;

• Process returns, refunds, and replacements;

• Respond to customer inquiries;

• Provide customer support;

• Maintain customer and transaction records;

• Prevent fraud and unauthorized transactions;

• Protect our website, customers, and business;

• Diagnose technical problems;

• Improve our website and services;

• Analyze website performance;

• Measure the effectiveness of advertising or marketing where permitted;

• Maintain and improve our product offerings;

• Comply with tax, accounting, regulatory, and legal obligations;

• Establish, exercise, or defend legal claims;

• Enforce our Terms of Service and other policies;

• Fulfill other purposes disclosed when information is collected or otherwise permitted by applicable law.

7. How We Disclose Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, fulfill orders, provide our services, or comply with legal obligations.

These parties may include:

• E-commerce platform and website service providers;

• Payment processors;

• Print-on-demand production partners;

• Product fulfillment providers;

• Shipping and delivery carriers;

• Cloud hosting and technology providers;

• Fraud prevention and security providers;

• Analytics providers;

• Advertising and marketing service providers where applicable;

• Professional advisers such as accountants, attorneys, or consultants;

• Government authorities or other parties where required by applicable law.

We seek to disclose only information reasonably necessary for the relevant service or purpose.

For example, a fulfillment provider may require order and product information, while a shipping carrier may require a customer's name and delivery address to deliver an order.

8. Print-on-Demand and Fulfillment Partners

Applicable products offered by Musemora may use a print-on-demand business model.

To produce and fulfill an order, we may provide necessary order information to third-party production or fulfillment partners.

This information may include information such as:

• Customer name;

• Shipping address;

• Products ordered;

• Product variations;

• Order identification information;

• Other information reasonably necessary to produce and deliver the order.

These disclosures are made for order production and fulfillment purposes and are not a sale of customer contact information by Musemora.

9. Shipping Providers

We may disclose information necessary to shipping carriers and logistics providers so that they can deliver customer orders.

This information may include:

• Recipient name;

• Shipping address;

• Delivery-related contact information where required;

• Package and tracking information.

Shipping providers may process this information according to their own applicable privacy practices and legal obligations.

10. We Do Not Sell Customer Contact Information

Musemora does not sell customer contact information.

We do not sell customer names, email addresses, mailing addresses, or telephone numbers to third parties in exchange for money.

We also do not provide customer contact information to unrelated third parties for them to independently market their own products or services directly to our customers.

Personal information may, however, be disclosed to service providers and business partners when reasonably necessary to operate our website, process payments, produce products, fulfill orders, deliver packages, provide analytics, maintain security, or otherwise provide services on our behalf.

11. Sale or Sharing of Personal Information for U.S. State Privacy Laws

Certain U.S. state privacy laws use specific definitions of terms such as “sell,” “sale,” “share,” “sharing,” or “targeted advertising.”

Some advertising or analytics technologies may be legally characterized as a “sale,” “sharing,” or processing for targeted advertising under certain state laws even when no money is exchanged for personal information.

We do not sell personal information for monetary compensation.

Where required by applicable state law, eligible residents may have the right to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising.

If such processing applies to our website and you are entitled to an opt-out right under applicable law, you may submit a privacy request to:

support@musemora.com

We will review eligible requests in accordance with applicable law.

12. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide, secure, analyze, and improve our services.

Cookies are small files or pieces of information stored on or associated with your browser or device.

We may use different types of cookies, including:

Essential Cookies

These cookies help provide functionality necessary for the website and shopping experience, such as:

• Maintaining shopping cart contents;

• Supporting checkout;

• Maintaining sessions;

• Remembering essential selections;

• Supporting website security;

• Preventing fraud.

Some essential cookies may be necessary for the website to function properly.

Functional Cookies

Functional cookies may help remember preferences and improve your experience when you return to our website.

Analytics Cookies

Analytics technologies may help us understand how visitors interact with our website.

They may provide information about page views, traffic sources, device types, website navigation, and other usage patterns.

We may use this information to understand and improve website performance and customer experience.

Advertising and Marketing Cookies

Where used, advertising technologies may help measure advertising effectiveness, understand interactions with marketing campaigns, limit repeated advertising, or provide advertising based on website activity where permitted by applicable law.

13. Cookie Choices

Depending on your browser, device, location, and the technologies used by our website, you may be able to manage cookies through:

• Browser settings;

• Device settings;

• Cookie preference tools made available on our website;

• Privacy controls provided by applicable third-party services.

Blocking certain cookies may affect website functionality.

Essential cookies required to operate the website, maintain security, process a shopping session, or provide requested functionality may not be subject to the same opt-out options as non-essential technologies.

14. Global Privacy Control and Opt-Out Preference Signals

Where required by applicable law and supported by our website systems, we may recognize legally valid browser-based opt-out preference signals, such as Global Privacy Control (“GPC”).

The effect of such a signal depends on applicable law, the browser or technology used, and the data processing activities involved.

15. Analytics

We may use analytics services to understand how customers and visitors interact with our website.

Analytics information may help us understand:

• Website traffic;

• Page performance;

• Popular products or content;

• General browsing behavior;

• Website errors;

• Device and browser information;

• Marketing performance.

Where required, applicable choices or consent mechanisms may be provided for analytics technologies.

16. Advertising

We may use advertising or marketing services to promote Musemora and measure the effectiveness of our marketing.

Depending on the technologies used, advertising providers may receive or collect online identifiers, cookie information, device information, website interactions, or similar data.

We do not provide full payment card information to advertising providers for advertising purposes.

We do not use a customer's personal information or images in advertising without appropriate authorization or consent where required.

17. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Measures may include, where appropriate:

• HTTPS/SSL encryption for our website and checkout;

• Secure payment processing;

• Access controls;

• Limited access to personal information based on business need;

• Use of established service providers;

• Security monitoring;

• Fraud-prevention measures;

• Reasonable administrative safeguards.

Payment information should be entered only through the secure checkout process provided through our website or applicable authorized payment provider.

Please do not send full credit card numbers, passwords, Social Security numbers, or other highly sensitive information to us by ordinary email.

No electronic transmission or storage method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we take reasonable measures appropriate to the nature of the information we handle.

18. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

• The duration of our relationship with a customer;

• Order fulfillment requirements;

• Customer support needs;

• Return and refund periods;

• Accounting and tax requirements;

• Fraud prevention and security needs;

• Legal and regulatory obligations;

• Dispute resolution;

• Enforcement of agreements;

• Other legitimate business requirements.

When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise handle it in accordance with applicable law and our data-retention practices.

19. Your Privacy Rights

Depending on where you reside and applicable law, you may have certain rights concerning your personal information.

These rights may include the right to:

• Know whether we process personal information about you;

• Request access to personal information we maintain about you;

• Request information about categories of personal information collected;

• Request correction of inaccurate personal information;

• Request deletion of certain personal information;

• Obtain a portable copy of certain personal information;

• Opt out of certain sales of personal information;

• Opt out of certain sharing of personal information;

• Opt out of certain processing for targeted advertising;

• Limit certain uses of sensitive personal information where applicable;

• Appeal certain decisions concerning a privacy request where applicable;

• Receive equal service and not be unlawfully discriminated against for exercising applicable privacy rights.

These rights are not absolute and may be subject to exceptions under applicable law.

20. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), may provide you with specific rights regarding personal information, subject to applicable thresholds, definitions, exemptions, and exceptions.

Depending on applicability, these rights may include the right to:

• Know the categories of personal information collected;

• Know the categories of sources from which personal information is collected;

• Know the business or commercial purposes for collecting, using, selling, or sharing personal information;

• Know categories of third parties to whom information is disclosed;

• Request access to specific personal information;

• Request deletion;

• Request correction of inaccurate information;

• Opt out of the sale or sharing of personal information;

• Limit certain uses or disclosures of sensitive personal information where applicable;

• Not receive discriminatory treatment for exercising applicable rights.

We do not sell personal information for monetary compensation.

California residents wishing to exercise an applicable privacy right may contact:

support@musemora.com

Please use the subject line “California Privacy Request” where practical and provide enough information for us to understand and process your request.

21. Privacy Rights in Other U.S. States

Residents of certain other U.S. states may have privacy rights under applicable comprehensive state privacy laws.

Depending on your state of residence and whether a particular law applies to our business or processing activities, these rights may include access, correction, deletion, portability, and opt-out rights concerning targeted advertising, sale, or certain profiling activities.

Where applicable law provides an appeal right, you may appeal our decision regarding a privacy request by contacting support@musemora.com and clearly identifying the request as a privacy appeal.

We will evaluate applicable requests according to the law governing the request.

22. Exercising Your Privacy Rights

To submit a privacy request, email:

support@musemora.com

Please include:

• Your name;

• Email address associated with your interactions with us;

• The state in which you reside;

• The privacy right you wish to exercise;

• Sufficient information for us to identify relevant records and understand your request.

For security purposes, we may need to verify your identity before processing certain requests.

We will only request information reasonably necessary to verify and process your request.

Do not send sensitive identity documents unless we specifically request them through an appropriate process.

23. Verification of Privacy Requests

We may take reasonable steps to verify that a person submitting a request is the individual to whom the relevant personal information relates or is an authorized agent acting on that individual's behalf.

Verification procedures may vary depending on:

• The type of request;

• The sensitivity of the information;

• The information already available to us;

• Applicable legal requirements.

If we cannot reasonably verify a request, we may be unable to fulfill some or all of it.

24. Authorized Agents

Where applicable law permits the use of an authorized agent, you may authorize another person to submit a privacy request on your behalf.

We may request evidence that the agent has valid authority to act for you and may separately verify your identity where permitted by law.

25. Response to Privacy Requests

We will respond to verified privacy requests within the period required by applicable law.

Some laws permit additional time to respond to complex requests. If an extension is permitted and necessary, we will provide notice where required.

If we decline a request in whole or in part, we may provide an explanation and information about applicable appeal rights where required by law.

26. Non-Discrimination

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

Exercising an applicable privacy right will not result in unlawful denial of products or services, different pricing, or a different level of service.

27. Sensitive Personal Information

We do not intentionally request highly sensitive information that is unnecessary for ordinary retail transactions.

Please do not submit information such as:

• Social Security numbers;

• Government identification numbers unless specifically and lawfully required;

• Account passwords;

• Full payment card information by email;

• Medical information;

• Other highly sensitive personal information unrelated to your order or request.

Where sensitive personal information is processed, we will handle it according to applicable legal requirements.

28. Children's Privacy

Musemora is intended for general audiences and is not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 in a manner prohibited by applicable law.

If you believe a child has provided personal information to us improperly, please contact support@musemora.com so we can review the matter and take appropriate action.

29. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, platforms, payment services, shipping providers, or other services.

We do not control the privacy practices of independent third parties.

When you interact directly with a third-party website or service, that party's privacy policy and terms may apply.

We encourage you to review the privacy policies of services you choose to use.

30. Business Transfers

If DEWBERRY IT ANALYTICS LLC is involved in a merger, acquisition, reorganization, financing, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction where permitted by law.

Any recipient of such information will be subject to applicable legal requirements concerning the handling of personal information.

31. Legal Requirements and Protection of Rights

We may disclose personal information where reasonably necessary to:

• Comply with applicable law or legal process;

• Respond to lawful requests from government authorities;

• Protect our legal rights;

• Protect the rights, property, or safety of our customers or others;

• Detect, investigate, or prevent fraud;

• Investigate security incidents;

• Enforce our Terms of Service or other agreements;

• Establish, exercise, or defend legal claims.

We will make such disclosures only where we reasonably believe they are appropriate or required.

32. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, legal requirements, or other operational needs.

When we make changes, we will publish the updated Privacy Policy on this page and revise the Last Updated date.

We encourage customers to review this page periodically to stay informed about our privacy practices.

33. Contact Us About Privacy

If you have questions about this Privacy Policy, our data practices, cookies, security, or your privacy rights, or if you wish to submit a privacy request, contact us by email:

Privacy Contact: support@musemora.com
Store Name: Musemora
Business Name: DEWBERRY IT ANALYTICS LLC
Business Address: 825 EASTERN BYPASS, Richmond, KY 40475, US
Customer Support Hours: Monday - Friday: 9:00 AM - 5:00 PM ET

For privacy-specific inquiries, you may use the subject line:

Privacy Request

For California privacy requests, you may use:

California Privacy Request

We will review privacy-related requests and respond in accordance with applicable law.

Last Updated: June 18, 2026